Average Score (186 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

186 Ratings

4.9 Average

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  • Michael G.11-20-2024

    TYPE:ServiceMODEL:JettaYEAR:2022

  • Michael M.11-18-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Eileen D.11-16-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Excellent ~ professional service by staff!

  • Jill W.11-16-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Peter is a great salesman. He addressed all of my concerns and made it a fast and easy transaction.

  • Steven L.11-16-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Antonio V.11-15-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Excellent service and care for the customer

  • Linda A.11-12-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Shelby F.11-08-2024

    TYPE:SalesMODEL:TaosYEAR:2024

  • Marion L.11-08-2024

    TYPE:ServiceMODEL:ID.4YEAR:2021

    I purchased new tires and the price includes installation and a wheel alignment was told one price at the purchase from VW then a different price at the dealership. Then I was charged additional labor of 300.00. I was not given any explanation of what the labor was actually for, I also find the people at the service desk for ID4 curt, Not outright rude but I could see it happening. It’s just not good business. The sales people could not be nicer…interesting!

  • Elissa E.11-06-2024

    TYPE:ServiceMODEL:JettaYEAR:2020