Average Score (186 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

186 Ratings

4.9 Average

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  • Elizabeth B.11-06-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Very long wait despite greeters saying it was not busy. Waited over 2 hours, when my car was pulled out it was leaking oil and I had to wait another 20 minutes for them to fix the issue. The staff did handle it very well and were apologetic. It was an inconvenience time-wise.

  • Juliet F.11-05-2024

    TYPE:SalesMODEL:TaosYEAR:2024

  • Salvatore D.10-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Robyn B.10-27-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    I was lucky to have Ethan Koffler helping me with my lease. He's pleasant, knowledgeable, honest and a pleasure to work with.

  • Wayne G.10-27-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Andrew P.10-24-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019