Average Score (203 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

203 Ratings

4.8 Average

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  • Elisabeth B.08-06-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Lauren B.08-01-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Jay was absolutely fantastic to work with. He was friendly, knowledgeable, and made the entire process smooth and stress free. He took the time to answer all our questions with patience and care. I truly appreciate his professionalism, kindness, and excellent customer service!

  • Robert R.07-31-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Everything was excellent!

  • Vicki G.07-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Very courteous and professional.

  • Kathleen M.07-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Politeness, professionalism,and knowledge.

  • Deja H.07-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The team is really great with keeping me updated throughout the service. Offered to do my inspection and save me time having to get it done elsewhere, all in the same service.

  • Carol L.07-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Car was promptly serviced in a timely manner.8

  • Louise M.07-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Advisor kept me updated on the repairs,

  • Kathleen S.07-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • David B.07-18-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023