Average Score (186 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

186 Ratings

4.9 Average

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  • Melissa Q.09-22-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • John N.09-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Everyone was upbeat and welcoming at the dealership- they told me exactly what to expect and even suggested waiting on one of the services to save money!

  • Peter B.09-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    I felt the price was outrageous, and then they had to charge me an extra 3% for using a credit card. I even was looking for a new car. I was somewhat disappointing. I'm still not sure what I'm gonna do.

  • Daniel B.09-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I had an excellent experience with the Riverhead Bay Service Department. Even though I came in on a Saturday without an appointment, the team was very accommodating and resolved my issue right away. They diagnosed and fixed the problem quickly, and the whole process was smooth and stress-free. Outstanding service—highly recommended!

  • Patrice D.09-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Always helpful

  • William L.09-16-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    I was able to get an NYS inspection and an oil change in less than an hour

  • John V.09-12-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • David B.09-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Quick, efficient, clean and courteous.

  • Alexandra K.09-06-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Donnamaria B.08-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2024