Average Score (186 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

186 Ratings

4.9 Average

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  • Kathleen M.07-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Politeness, professionalism,and knowledge.

  • Deja H.07-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The team is really great with keeping me updated throughout the service. Offered to do my inspection and save me time having to get it done elsewhere, all in the same service.

  • Carol L.07-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Car was promptly serviced in a timely manner.8

  • Louise M.07-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Advisor kept me updated on the repairs,

  • Kathleen S.07-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • David B.07-18-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

  • Richard H.07-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Service technician explained what needed to be done and why, thoroughly.

  • Loren B.07-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Easy to make appt and fast friendly service.

  • Jennifer F.07-04-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Volkswagen was on my top five list of cars i wanted to upgrade to, an SUV.

  • Louis F.07-02-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Excellent service, communication, and professionalism