Average Score (186 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

186 Ratings

4.9 Average

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  • Spencer T.04-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Sandra V.04-04-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Anthony was very informative, professional and patient with me. I was not happy with my situation, but he made me feel heard. He was very professional and patient.

  • Javier C.03-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    We were completely satisfied with the overall service of our car.

  • Debra C.03-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Arrived early and received quick service

  • Sarah L.03-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Christine S.03-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Charles S.03-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Friendly Professional great to deal with

  • Luis G.03-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Jamie D.03-28-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Chadri C.03-27-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    From beginning to end, this was a somewhat problematic experience. From initial inquiry, understanding and knowledge of the issue, to actually servicing the recall. I had rattling under my hood when I left the dealership.